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ISSUE 6: Field follow program tests new trucks in real applications

Caterpillar’s development process and proving ground give them industry-leading ability to test their new products, but there comes a time when the only way to learn is to see a machine in the real world. That’s where the company’s field follow program comes in — partnering with real operations to get on-site information about the machine’s performance. For instance, Cripple Creek & Victor Gold Mining Company in Colorado, USA helped test the 793F.

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ISSUE 5: Cat dealer Matco builds unique technician training program

When Cat dealer Matco got its first full Maintenance and Repair Contract for a fleet of mining machines, one of the first things the dealership learned was that it would take a workforce of newly trained technicians to do the job. Working with a local university, Matco created a unique training program that makes heavy use of simulators and time on-site to ensure new technicians are well-versed in the skills needed to maintain these machines.

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ISSUE 4: Mining fleet achieves 100,000 hours and beyond: People and processes are key

When the first Cat® 793A started operating at Freeport-McMoRan Copper and Gold’s Sierrita open-pit mine in 1991, nobody on site expected they’d be seeing that same truck hard at work more than 15 years later. But that truck is just one of five 793s at Sierrita with more than 100,000 hours of service time. According to Sierrita’s staff, the key is a proactive maintenance process and careful selection of operators.

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ISSUE 4: Addressing unique challenges with drive train options for mining trucks

Every mining application has its own unique conditions, and equipment manufacturers are constantly working on new ways to better meet those challenges. For instance, when Caterpillar was developing new mining truck models to debut at MINExpo 2008, they chose to focus on an electric drive option that would allow the machines to work in applications where a mechanical drive was impractical.

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ISSUE 3: Influencing equipment performance through maintenance metrics: Successful sites use key measurements to improve availability

Availability is the key to a mine’s production, which also makes it the primary deliverable for any mine maintenance organization. In an effort to help customers increase their machine availability, Caterpillar created a guide outlining the key metrics and practices that allow maintenance teams to be proactive and keep machines up and running as much as possible.

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